To start watching ABC content on your supported device, you’ll need to download the ABC app to begin the activation process. You may also stream ABC content on your computer with a supported browser on ABC.com.

Note that you must sign in to your TV provider to access the live streams and the latest on-demand episodes of your favorite shows.

If you have a question about activating your supported device and/or signing in to your current TV provider, select the scenario below that best applies for more details:

• How do I sign in to my TV provider?
• How do I sign in to my TV provider on Apple TV, Roku, or smart TV?
• What if my TV provider is not listed?
• What if I forgot my TV provider username and/or password?
• What if my TV provider and internet provider aren’t the same?

How do I sign in to my TV provider?

To sign in with your TV provider on your supported device:

1. Launch the ABC app and select Account
2. Select the Sign In to TV Provider button
3. If you’re on a computer, select Link TV Provider under the dropdown menu next to the account owner’s name
4. Select your TV provider and sign in using the credentials associated with your TV provider account
   • If you are activating ABC on a supported Apple TV, Roku, or smart TV, you will receive additional instructions to verify your TV provider account using a computer or mobile device. Your TV screen will display directions and a unique one-time 7-character passcode you will need in the verification process. You may also refer to our step-by-step guide in the section below.

If your sign-in is successful, full-episode playback or live stream of your favorite ABC shows will be available.

NOTE: Roku users are still required to sign in with a participating TV provider to stream select programming under the Live TV section and ABC content with the lock symbol.

Having trouble signing out? If you are repeatedly being prompted to sign in to your TV provider, you may try our troubleshooting tips or visit your device manufacturer’s help site for support. Should your issue persist, you may contact ABC Support by phone at 1-800-230-0229, through the email option below, or by selecting the chatbot in the bottom right corner.

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How do I sign in to my TV provider on my Apple TV, Roku, or smart TV?

To verify your TV provider account on your Apple TV, Roku, or smart TV:

1. Follow the steps in the section above to sign in to your ABC account and navigate to your TV provider page from your TV-connected device
2. On your computer or mobile device, go to ABC.com/Activate
3. In the field labeled ‘Enter your activation code,’ enter the 7-character activation code displayed on your TV screen and select the Continue button
   
   
   
   
4. Select your TV provider and sign in using the credentials associated with your TV provider account

If your sign-in is successful, full-episode playback or live stream of your favorite ABC shows will be available.

Having trouble with the activation code? If the activation code doesn’t work, the code has likely expired. To receive a new activation code, select the Refresh code button displayed on your TV’s activation screen.

If the code does not refresh, exit the activation screen using the Back button on your remote, select Settings > Verify Your TV Provider. Once you have the new code, follow the steps above to activate.

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What if my TV provider is not listed?

If you don’t see your provider included in our list of participating TV providers, it’s possible that your TV provider isn’t participating just yet. We’re working hard to add more providers in the near future.

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What if I forgot my TV provider username and/or password?

You can retrieve your account information or register for an account directly through your TV provider’s help site or support team. You may also be able to register for a new username from your TV provider on their website.

For additional assistance with your TV provider account, please contact your TV provider.

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What if my TV provider and internet provider aren’t the same?

If your TV provider is different from your internet provider, use your TV provider username and password instead of your internet provider sign-in credentials.

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