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SUPPORT

Top Questions


Using your MyDisney login across multiple services

What is the activation code and where can I find it?

What has changed in the ABC App?

Where can I watch my ABC shows?

Who can access the shows offered on ABC.com and the ABC app?

Can I watch content on ABC.com and the ABC app if I'm outside the U.S.?

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TV Provider Account


How do I sign out of my TV provider on Amazon Fire TV/Fire Stick?

How do I sign out of my TV provider on Roku?

How do I activate my streaming device and sign in to my TV provider?

Does ABC access my participating TV provider account information?

What if I forgot my TV provider username or password?

How do I sign out of my TV provider?

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Live Streaming


Where is the live stream available?

Live stream doesn't match live TV broadcast

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Video Playback Issue


Authorization Error 400-2 on locked content or live streaming

Why is video playback stalling, choppy, or not playing?

How do I enable Javascript?

How do I enable cookies?

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Player Features


How do I continue watching from where I left off?

I can't find the episode that I was watching anymore.

How do I clear my watch history?

How can I watch videos in full screen with my web browser?

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Full Episode Availability


How can I view the latest episodes on demand?

How to watch full episodes without a participating TV provider account

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Content Questions


What are unlocked channels?

Why can I watch ABC content but I am not able to view Freeform, FX, and/or Nat Geo content on the updated ABC App?

Can I still watch content on the separate ABC News App, Freeform App, FXNOW App, and/or the Nat Geo TV App?

How do I submit feedback for shows on ABC.com?

Where do I send fan mail and request autographed photos?

Can I watch ABC.com and ABC App content outside of the U.S.?

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Mobile Apps


Is there a fee to access the ABC app? 

Can I stream my device to my TV using Chromecast?

Can I stream my iOS device to my Apple TV using AirPlay?

Is the Apple Remote app for iOS compatible with the ABC app on Apple TV?

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My Account


Will my account credentials stay the same?

What is ABC?

How do I log in and log out of my account?

Where can I use my account?

How do I access my account details?

Managing my account

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My List


Will the shows on My List be transferred to the ABC App?

What is My List?

How do I add or remove a show to My List?

Why did a show automatically appear in My List?

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ABC News App


What is the ABC News app?

What is the lock symbol?

Is there an extra cost?

When do new episodes get added?

Which mobile devices are supported? Are the apps free to download?

Can I watch ABC News content outside of the U.S.?

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Shop ABC & Good Morning America


How do I place an order?

I can't find the product featured on "Good Morning America."

Where is my confirmation/tracking number?

An item I saw featured on air or online is no longer available online. Can you help?

What do I do if there's a price discrepancy between the price shown on-air or online and the price I see on the retailer's website?

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Search


How do I search for shows?

The show I searched for wasn't found

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OSCARS®


Play Oscars Pick ’Em and predict who will win at Oscars® 2024

How can I watch The Oscars awards ceremony?

What can I access from Oscar.com?

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